This Privacy Policy explains how Ultimate Performer and UP Music (“we,” “us,” or “our”) handle information when you visit this site, contact us, or register your interest in an audition or program.
1. Information we may collect
Depending on how you interact with us, we may receive information you provide, such as your name, email address, phone number, general location, performer age range, parent or guardian information, performance interests, and audition or program preferences.
Our hosting and security providers may also process limited technical information, such as device and browser type, IP address, access time, and security or authentication data needed to deliver and protect the site.
2. How we use information
We may use information to:
- Respond to inquiries and provide audition, event, or program information.
- Communicate with performers and parents or guardians about relevant opportunities.
- Operate, secure, troubleshoot, and improve our website and services.
- Comply with legal obligations and protect the rights and safety of our community.
3. Communications and choices
If you ask to hear from us, we may contact you by email, phone, or text using the details you provide. Message and data rates may apply. You may opt out of promotional email by using the unsubscribe link in a message, and you may request that promotional texts stop by replying STOP.
The singer-interest form on this site prepares an email on your device. The site does not transmit the form details by itself; your information is sent only if you choose to send the prepared email through your email provider.
4. Children and young performers
Anyone under 18 must involve a parent or legal guardian in audition and program inquiries. We do not knowingly request personal information directly from a child under 13 without appropriate parent or guardian involvement. If you believe a child submitted information without proper authorization, contact us so we can review and delete it when required.
5. Sharing and selling information
We do not sell personal information. We may share information with service providers that support hosting, communications, registration, event operations, security, or legal compliance. We may also disclose information when required by law, to protect safety or rights, or as part of a business transaction subject to appropriate safeguards.
6. Cookies and connected services
This site’s current experience does not use advertising cookies. The hosting platform may use essential cookies or similar technologies for sign-in, security, and site operation. Links to other websites or registration services are governed by their own privacy practices.
7. Retention and security
We retain personal information only as long as reasonably necessary for the purposes described above, including legal, accounting, safety, and operational needs. We use reasonable administrative, technical, and organizational safeguards, but no online system can be guaranteed completely secure.
8. Your privacy rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, or a copy of your personal information, or to object to certain processing. We may need to verify your identity or parent/guardian authority before completing a request.
9. Updates to this policy
We may update this Privacy Policy as our services or legal obligations change. The effective date at the top identifies the current version.
10. Contact us
For privacy questions or requests, email info@theultimateperformer.com or visit the Ultimate Performer contact page.